FAQ

I have sensitive ears, what are the things on the back made from?

  • Stainless Steel - Posts ONLY
  • Surgical Stainless Steel - Backs ONLY
  • Lead free
  • Nickel free

I want to wear cool things but my ears are stretched?

  • Will change over studs to hoops - just me a note at checkout!

You sold out of my size in Tees/Jumpers?

  • Not to worry Peach! Flick me a DM and I can arrange a pre-order for you!

Do you draw all your own designs?

  • Unfortunately, I haven't got that much ability in my bones
  • Fortunately, I get to support and promote OTHER artists and the incredible work they do.

Are your earrings made in Australia?

  • No they are not. I use a manufacturer in China... Why you ask? Because as yet the technology available to us here in Australia is not currently the processes I wish to use.

 How long will it take for my order to be ‘despatched’?

  • Regular Post - 5 to 7 business days 
  • Express Post - 5 to 7 business days 
  • Free Shipping - 3 to 5 business days

PLEASE NOTE: During sale periods and over Convention + Expo Weekends please add a few days to give me time for travel and extra packing delays. I'm just one woman here!

    We do not accept returns or exchange for change of mind!

    • Double check your confirmation email for your items purchased, delivery address and personal details are correct and notify us within 24hrs for any changes you need to make, as long your ordered HAS NOT already been packaged and sent.
    • After such time, we will not be responsible for misdelivered, overordered or incorrectly chosen items from your indecision or lack of attention to deet checking!

    Oh no! We have a fault...

    • Please inform us ASAP if you have received incorrect or faulty items and we will work with you to sort the easiest way to rectify the issue!
    • We will cover the return postage for our screw ups.

    Holla Wholesale!?

    • YES! Please flick me an email - we have killer deals and low order quantity for wholesalers // hello@poodleandpeach.com
    • NO! However, I won't white label or allow you to recard or rebrand my earrings.